Hi, I’m Clement.

I’m an entrepreneur who is passionate about building meaningful products and businesses that help others.

Here are a couple of things I do:

Product Management

I identify meaningful problems and lead the development of customer-centric products that align with business objectives.

Product Operations

I ensure high user satisfaction by creating robust customer support systems that incorporate tools like Zendesk and ensuring quality product documentation.

Product Sales

I drive user growth by employing storytelling tactics to approach and pitch products to new users.

Data Analytics

I empower teams to make data-driven decisions by leveraging my expertise in SQL and tools like Grafana to transform raw data into valuable insights.

My recent projects

Rooster

Product Manager

Rooster is a rule-based healthcare messaging system that ensures timely alerts for critical results to the appropriate personnel.

It supports essential hospital workflows such as rostering, lab results processing and escalation, enabling hospital staff to provide timely care.

Check it out

LetterSG

Product Operations

LetterSG is a tool that enables government users to send official digital letters via .gov.sg links.

It aims to make the Singapore government go paperless by providing instant delivery of information and & greater accessibility to legitimate government communications.

Check it out →

Highway

Product Operations

Highway is a tool that enables Singaporean public officers to create secure & personalised links for file collection within minutes.

Check it out →

WizGov

Product Manager

WizGov is a tool that enables Singaporean public officers to easily create widgets to integrate into their agency’s website at zero cost.

This project has evolved into the AskGov widget that is now accessible on government websites like customs.gov.sg.

Check it out →

MyKaki

Product Owner

MyKaki is a digital freight startup that helps the modern business owner book, manage and track cross-border shipments effortlessly & efficiently.

Check it out

Blog

Let’s get in touch!

Feel free to drop me a message about anything related to logistics, startups or technology! I’ll be happy to chat 🙂

clement_chia@outlook.com