I’m an entrepreneur who is passionate about building meaningful products and businesses that help others.
Here are a couple of things I do:
I identify meaningful problems and lead the development of customer-centric products that align with business objectives.
I ensure high user satisfaction by creating robust customer support systems that incorporate tools like Zendesk and ensuring quality product documentation.
I drive user growth by employing storytelling tactics to approach and pitch products to new users.
I empower teams to make data-driven decisions by leveraging my expertise in SQL and tools like Grafana to transform raw data into valuable insights.
Product Manager
Rooster is a rule-based healthcare messaging system that ensures timely alerts for critical results to the appropriate personnel.
It supports essential hospital workflows such as rostering, lab results processing and escalation, enabling hospital staff to provide timely care.
Product Operations
LetterSG is a tool that enables government users to send official digital letters via .gov.sg links.
It aims to make the Singapore government go paperless by providing instant delivery of information and & greater accessibility to legitimate government communications.
Product Operations
Highway is a tool that enables Singaporean public officers to create secure & personalised links for file collection within minutes.
Product Manager
WizGov is a tool that enables Singaporean public officers to easily create widgets to integrate into their agency’s website at zero cost.
This project has evolved into the AskGov widget that is now accessible on government websites like customs.gov.sg.
Product Owner
MyKaki is a digital freight startup that helps the modern business owner book, manage and track cross-border shipments effortlessly & efficiently.
Work In Progress Post
Feel free to drop me a message about anything related to logistics, startups or technology! I’ll be happy to chat 🙂